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Update: Berkeley Pop-up

Boba Guys and Gals,
Our pop-up in Berkeley is closed indefinitely. We’ve been trying over the last month to update our listing on Yelp but it hasn’t changed, so we want to announce this on our Facebook page. (Sorry to those who find this irrelevant!)

As many of you know, we are about radical transparency, so here’s the situation. It’s mainly due to staffing. Eek! We LOVED being in Berkeley as it’s where Andrew spent his undergrad and grad. The lines, chats, and passionate fans made it all worth it. However, as we tried to ramp up again, we felt like we couldn’t execute Berkeley without compromising on quality. And for us, we pride ourselves on being one of the highest quality boba shops in the world for both our product and customer service.

So here’s the plan: we’re hiring like crazy, but we need someone who can manage the post out there in Berkeley. We also need someone who can help lead the team there. All of our current team leads are staffed on other sites/projects. And because our processes are so unique, we can’t hire just any person who managed cafes or other boba shops… we’ve tried and it doesn’t work for us. We make almost everything in-house and work with hard-to-access ingredients like Straus organic milk or Califia Farms almond milk… the processes and relationships are hard for newbies to pick up immediately.

Bottom line: our alcoholic boba in Berkeley is on hold indefinitely. We’re looking for good people represent us in Berkeley, so if you have any leads, let us know! Our email is info [at] bobaguys.com.

We’ll also put this announcement on our blog and website. We’ll continue pinging Yelp to get our listing updated. Sorry in advance for any confusion.

Thanks again and ‪#‎FightThePowder‬!

Andrew & Bin

The day has finally come…the grand opening of Boba Guys Union Square!Where? 429 Stockton St.When? Saturday, Sept 27 from 12pm-10pmIf you’ve been following our journey, you might have picked up that we are more than just next-level boba and tea without powders. We know we’re no longer the new kid on the block. However, our mission has always been about building community, bridging cultures and doing the right thing.So we’ve partnered up with Little Brothers - Friends of the Elderly - San Francisco Chapter and we’ll be donating all of our profits from our grand opening just like we did with our Mission store grand opening!We have far too many people to thank for helping us get this far…from our customers, to our families and friends as well as our kickstarter backers! We hope you’ll stop and help us celebrate!

The day has finally come…the grand opening of Boba Guys Union Square!

Where? 429 Stockton St.
When? Saturday, Sept 27 from 12pm-10pm

If you’ve been following our journey, you might have picked up that we are more than just next-level boba and tea without powders. We know we’re no longer the new kid on the block. However, our mission has always been about building community, bridging cultures and doing the right thing.

So we’ve partnered up with Little Brothers - Friends of the Elderly - San Francisco Chapter and we’ll be donating all of our profits from our grand opening just like we did with our Mission store grand opening!

We have far too many people to thank for helping us get this far…from our customers, to our families and friends as well as our kickstarter backers! We hope you’ll stop and help us celebrate!

Emotional Intelligence in Small Businesses and Startups

We used to be a lot better about sharing our internal workings. When we had a column on GOOD, the self-imposed deadlines forced us to share anything and everything about our business practices. As we’re gearing up to open our second official location in Union Square, we wanted to share an email we sent to all our Team Leads (shift leads, catering leads, etc) from a while back. It gives you a glimpse into how we manage our teams and strive for excellence. 
We’ve been getting a lot of emails about entrepreneurship and marketing strategy lately. We want to apologize in advance for our super slow response. We’re about bringing people together and being transparent, so we hope to answer all your questions one day. In the meantime, you might come across this post because we directed you to it. We don’t mean to be so impersonal, but captures our sentiment about leading small teams better than any email I write in haste. 
Cheers!
Andrew
#FightThePowder
#DoTheRightThing
—-
Leads,
Bin and I have been talking with most of you about Emotional Intelligence in our 1:1s. It’s something that’s hard to convey in person, much less in a document. However, for many of us, we need multiple sources of stimuli to converge in order to hit home. I’m just passing this stimuli. =)
Article: What Makes a Leader? 
The first article (attached) is the hot lens in modern management. As Bin and I have said to each one of you, our servant leadership values is just an extension of having strong character and solid EQ (Emotional Intelligence). I read this as an undergrad (20 y.o.) and I went through it again in grad school (27 y.o.). I then came across this a third time as I’ve been meeting CEOs and government leaders (32 y.o.). My point is this thing has been passed around like a hot letter in high school! It’s timeless!
The biggest takeaway is this chart captures the EQ-level that all Shift Leads, Managers, and Committee Leads (e.g. Tea People, R&D) should have one day. As we hire more people, the bar only gets higher, so we want to make sure our current team, you, is prepared for our growth.
image
Article: Can You Really Improve Your EQ? 
http://blogs.hbr.org/2013/05/can-you-really-improve-your-em/
I know not everyone wants to be a “leader” and manage a team. That being said, I think everyone does want to improve their situation, both professionally and personally. Also, leadership manifests itself in every social situation, from friendships to your family. This is a good way blueprint on improving EQ. I know it sounds self-help, but almost every C-level executive in the Fortune 500 and government leader reads Harvard Business Review, so please read it with an open mind.
Here are the highlights from this article:
  1. Your level of EQ is firm, but not rigid.
  2. Good coaching programs do work.
  3. But you can only improve if you get accurate feedback.
  4. Some techniques (and coaches) are more competent than others. 
  5. Some people are more coachable than others. 
Interview: The Truth about Great Leaders
I was given this article by one of my mentors. It’s a quick read that covers all the holes that are missing in the first two resources. My favorite points:
  • "Studies conducted by companies evaluating their own executives have proven that the top 10% of performers displayed superior competencies in emotional intelligence, rather than in purely cognitive thinking."

  • "The smart leader can get results in the short-term, the wise leader can net results in both the short and the long-term."

Sorry to blast you with two self-helpish emails. I send this to our Leads because you guys are the driving force of Boba Guys. With all the great press this week, Bin and I count on you to fulfill the promise we make to the public. We are a team— no one part is better or more important than the other. That’s why we need everyone well-greased and working properly. (Sorry, I just had to watch the latest Cars movie for work.)
Let me know if you have any questions. Thanks,
Andrew
[link to this article]